How Do I Find The Queries That People Make In My Store, I.e. The Search Bar In My Store?

Hi, this is Theo from Hopps. And today we're going to talk about how people can find the queries that go into the search bars of a website.
There are multiple ways to kind of do this. There are two ways that I specifically do it, and we can talk about those two ways.
Let's talk about method number one, and this isn't necessarily directly this answer, but well, we'll talk about this in a certain manner.
There's an app called to talk to that I use, and it is a chat widget, and it's a free chat widget that you can use both on your desktop and on your mobile to see what people are.
Excuse me, it's a way for you to chat directly on your website. So, this is one of my personal websites, and you'll see here that there's going to be a chat widget on the bottom right-hand corner that pops up here.
It is right here. It's not on, but what I'm going to do really quick now on, this video is log in to talk to right now and you will see once I'm logged in and it's open, you'll see that it is available for people to it'll automatically make that website able to have chats accepted.
Okay. Now the cool thing about talking to you, and the reason why I'm bringing it up is that you can also see where people are visiting your website from, and then you can also see what people are doing on your website.
Okay. Now, again, as I mentioned, this is one of two that I'm going to show. So now that this is open, let me just hop over to my website and you'll see here now that I am on the desktop app, you'll see that the ability to chat is now open, right?
We are here. Okay. So that means that is live. And then I believe what's going to happen is there's going to be an automated message.
That's going to pop up and someone will have the ability to chat with me. Okay. So, we're just going to refresh this here and you'll see here that we will have the ability to view real-time people that are on the site.
So this person right here, this is a real person from this part of the United States right there on the site.
And they received the automated message from us. So now what can happen is with this free chat widget, I will be able to see every single page they go on the website, including what they type into the website in the search section to see what they're doing.
Okay. It's a very, very cool way to basically track and follow what people are doing and you don't have to be visible on the site.
If I were to go invisible, that is going to make my chat widget go away and you'll see here, boom just went away.
You don't have the option here to chat with me anymore. And, but I can still see what people are doing.
Okay. And actually, this one is here. This is 24 visits. That's actually me. Yeah, that's actually me. So really, really cool stuff.
Okay. And then you have the ability to have multiple properties inside of talk too. So here's another store that I own.
And someone else is currently visiting from Atlanta the last time were, they were, visited the site was 20 hours ago and they came back and now they're visiting again.
So again, if I were to just keep an eye on this, I'd be able to see what they type into the website, what they're searching for, how they came to the site, et cetera.
Okay. That's a thing. Number one thing. Number two, there's another option that you can use. There's an app called vitals. Let's go to the app store, just type that is quick.
Okay. So, if you go to vitals within the app store, it is an all-inclusive app that has a ton of different features in it.
One of the main features it does is it allows for you to watch what people are doing on your website, what they search, what they type, etc.
So those are my two methods. Talk to free app vitals. Another one you can look into those two apps to kind of search and see what people type into your, your bar as far as what they're looking for.
And also follow them directly through talking to, alright, this has been felt from Hopps and the hope this helps. Thanks.

How Do I Invoice Customized Items More Efficiently?

Hi, this is Phil from Hopps help and today we're going to be talking about how you can invoice more efficiently and then Hopps help.
We try to answer questions within two to three minutes. So to answer your question about how to invoice more efficiently, more effectively to answer it directly, unfortunately, there is not really a way to automate this process.
You cannot automate sending out emails, sending out invoices from Shopify, however in order to send an invoice from Shopify, what you're going to want to do is go-to orders.
And then once you're in orders, now you're going to want to go to drafts. And then once you're in drafts, you'll have the option to then send an invoice.
So what you're going to do is then create an invoice and then you can choose the product name, the collection name, et cetera, and then just simply choose the product you want to add to the invoice and then add a discount at shipping that kind of thing.
And then and then you'll be able to make sure that the price is exactly what you've agreed upon, what the, what the customer, and then you can click send an invoice and what's going to happen is you'll have the option to then send it to that particular customer with a nice message and change the subject, email it that way, a blank, copy yourself on the email.
You can even choose where or who the emails being sent from and et cetera, but that's, there is not a way to automate this process.
And the reason why is because there are so many different variables, Shopify just wants to make sure that everything is packed to the customer's liking.
And on top of that, you also have the option to pay via credit card,  Well, on the phone.  So for example, if you are taking a phone call from a customer, you can manually type in that particular credit card there as well.
All right. So this has been Theo from Hopps help, hope this was helpful. Head over to https://app.hopps.io/session/create If you'd like to speak to an expert directly about any questions you might have, and I hope this was helpful.
Thanks.

How Do I Get The Store To Set The Correct Tax Depending On The Customer's Country?

Hi there. Welcome to Hopps help where we try to answer commonly asked questions and under two minutes, the question we're gonna answer today is how do I get the store to set the correct tax depending on the customer's country?
So the first thing you're going to want to do is to go to your settings and your shopping. So go to the bottom left and you'll see a tab that says settings, click on that.
And then you'll see a tab that says taxes, go ahead and click on taxes. So in your taxes tab, you can actually set your taxes for States and four countries.
So for countries, you're going to see something that says rest of the world, go ahead and click it on the set up right there.
And it was like country talks, go ahead and put in the country tax that you would like, you can put in any tax that you gotta put in the tax that's appropriate for the countries, right?
But you can put in any tax that you would like here in-country tax now, and States you can also go to manage and you can add in sales tax for separate countries.
I mean, I'm separate, I'm sorry, separate States, right. And go ahead and put in each state and do it that way as well.
So the tax setting in Shopify is going to be the best way to set up the correct tax, depending on the customer's country.
You can set taxes for States as well as set taxes for countries and set taxes for anything else that you could think of.
So that is tax-related. So I hope that helps if you need any additional help with Shopify should make sure to hop on https://app.hopps.io/session/create to work with a live expert today.

How Do I Customize Prices And Quantity Features Per Product (Sell Individually And In Packages)?

Hi, this is Theo from Hopps, and I'd like to walk you through basically how you can individually edit your prices and your quantity, individual products, and make everything kind of streamlined like that.
So a lot of people don't know that in Shopify, you have the option to do what's called bulk editing. So all you gotta do is go to products and you can edit whatever product you want in this bulk edit section.
So for this, I'm just going to go to you have, while you have these other, you have these filter options for this particular thing, I'm going to go to more filters and I'm going to select either a vendor or I'm going to select a product type to edit.
Okay. Let's use the air purifiers, excuse me. Let's do air purifiers as an example. All right. So here's a bunch of air purifiers.
Let's select them all one click edit products. And from here we have the option to move fields around and we have the option to edit these fields.
Okay. So I'm going to X out skew. I'm going to keep the prices. I'm going to add inventory quantity. And so you'll have the option to here individually change set prices for every single option.
So my compare price obviously is this is the price that makes it look like it's the on sale. The price is the actual price that you want to have listed.
So people purchase it at that price. And then you can also just change your quantity. Now, if you want it to both of these, if you're on a PC, there's a cool little trick where you can do control, shift, and down, and then you can simply change the price and all of those at once, right?
Or you can, and you can start that, that same thing as can, that same trick can be done for every single one of these as far as prices are concerned.
So you can call, you can do all of these and then you can simply change it and then edit. You can also use the field to add more options.
If you don't have the track quantity turned on to you, let me give you an example. So track Shopify tracks, quantity products, want inventory.
If you have this on don't track, what's going to happen is you won't be able to have the option to have inventory for that product.
See how that 21 went away. So if we turn that on, then we will have the option to then edit that particular product at that price at that inventory quantity.
So I hope this answers your question. You can use the bulk editor to do a lot of different things but there's some particular, so there you go.

How Do I Set Up A Confirmation Email To Newsletter Subscribers?

Hi, this is Theo from Hopps help, where we attempt to answer your questions in two to three minutes. And today's question is about how you can set up a response to a newsletter subscription?
So, imagine when you have your potential customers subscribe to the newsletter, pop-up on your website and you want it to have them receive information back like a confirmation of some sort.
I'm going to refer over to a third-party company called Klaviyo and Klaviyo is in my opinion, the best email service that you can get especially with its integration with Shopify.
So, you can simply create a Klaviyo account. And then after you make that go-out Klaviyo account, you can add Klaviyo as an app to your Shopify account, make that connection happen.
And then you can go into Klaviyo and set up what are called flows, and you can set up different types of flows that are automated in the system, and you can go about making sure everything is running automatically for different types of flows.
And then, in this case, I'm going to talk about the welcome series and in the welcome series, you can attach that welcome series to a list and that list is then also attached to your store.
So what that list means is that when somebody subscribes to your, let's say you have a pop-up that comes up on your website, that person's email address is going to be brought into the list instead of Klaviyo.
And that list is attached to the welcome series, email flow that you've set up and you can customize what that email flow says.
So in this case, I'm just going to use this story as an example. But let me, let Lee show you a live view as opposed to going into the actual editing portion.
So you can just kind of see what it looks like. So this person, this company had someone design their flow for them in regards to all their flows but more specifically designed the look and feel of the welcome series.
And here's a person that actually signed up for the welcome series and collaborative shows you when they opened it and what they received.
Okay. So, I'm going to just click on this and it's going to pull up the flow for this. Let's see here.
Let's see here, pull it up one more time. Here we go. And you can see here, this person designed this, and here's what happens for this particular website.
You, the customer receives this information when they sign up for the newsletter. Okay. So this is a really great way to have that response.
So, if somebody signs up for the newsletter a minute or two later, they get a nice, fancy email that you designed yourself inside of.
Klaviyo all right. This has been felt from Hopps help. I hope this was helpful in regards to this question. If you need more information, please hop over to https://app.hopps.io/session/create  for a longer form answering the questions.
All right. Thanks.

How Do I Change The Font Of Blog Posts?

Hi there. Welcome to Hopps help where we try to answer commonly asked questions and under two minutes, the customer going to answer today is how do I change the font of a blog post?
So, unfortunately, Shopify does not allow you to change the font of a blog post. I already shot tried, did some readings to no avail.
There's no way to do it. But what you can do is use an application to help change the font of a blog post.
And it's called pro blog. Now, this tool seems to do some fantastic features, like allows you to change the font options of your blog posts, as well as certain headlining options.
And being able to show some of your hottest blogs on the front of your page. I think it's a fantastic way to run your blogs.
And I think that using an application like this will definitely advance and increase your blogging potential. Now, I know this video is more of a product pitch.
However, this is going to be the answer for you know, being able to change the font walk-ups. So I hope that helped if you need any additional help with Shopify, just make sure to hop on https://app.hopps.io/session/create to work with a live expert today.

How Do I Pause My Shopify Store?

We are going to talk about how to pause your Shopify store. All right. So how to do this is to simply go to your Shopify account.
And once you're in your Shopify account, if you can then scroll down to settings, and what you're going to do is go to plan and permissions.
And once you're here, but you're going to want to do is scroll all the way down to the bottom of the site.
You're gonna want to go to pause and build, pause, or sell or close. Okay. Now if you're just looking to pause and not have any payments, then you'll want to do this pause.
If you're looking to pause, restore, completely, have it not be visible, but you still want to build on it and edit things.
Then you'll want to do the pause and build option selling your store is an option. If it goes into the exchange marketplace you can post it there and then hopefully you can get someone to buy it.
That process can take a little bit of time, but you know, if you're just looking to simply pause, then you can do that option.
All right. Well, this was Theo from Hopps and I hope this was helpful. Thanks.

How Do I Integrate Pinterest With Shopify?

Hey, this is Hopps help. I just wanted to answer the question about how to integrate Pinterest with your Shopify account?
So there are two ways you can do this. The main way is to create a sales channel. So what you're going to want to do is just log into your Shopify account and then go to the sales channel option and then add Pinterest.
Okay. And then I'm actually going to add Pinterest to this one right now. All right. And so we're just going to add it, and it's going to prompt you to integrate right away at the sales channel, and then you'll be able to log in to your Pinterest account through the sales channel.
So you'll click connect and then you'll log in that way. Okay. And then what's going to happen is you should have the ability to then sync your products into the Pinterest account.
Okay. Now, another thing you can do is embed a Pinterest feed on your website. So I'm going to go to apps, go to the app store type in Pinterest feed, and you'll use this app right here, Pinterest feed, or a couple of different Pinterest options for you to simply use.
And then what we'll, what we'll do is you'll have the option to them post your Pinterest feed, like on the homepage of your website.
Here's an example, really cool things you can do with that. That should have an example directly on a website. Yeah.
It looks like they can post some boards directly to a website. So yeah, it's really, really cool. Good things you can do.
But the sales channel is probably the best way to do, to do your integration basically just means you'll be able to sync your products from Shopify into Pinterest.
All right. Thanks.

How Do I Add Paypal Smart Payment Buttons To My Theme?

Hi, this is Theo from Hopps help where we answer your questions in two to three minutes. And today's question is about how you can add the PayPal button shop button to your Shopify website?
All right. So, this is actually pretty easy as it's actually created automatically. So, what you're going to want to do is go to the settings in your store.
Once you're in Shopify and then go to payments, and then once you're in payments, what you're going to want to do is simply connect your PayPal account, your business, PayPal account to your Shopify account.
It's very simple. You're just going to log in to the Shopify PayPal sales channel here, and then log into your PayPal account.
And then it will automatically connect. And what's going to happen from here is you're going to have the option to see the PayPal button automatically appear on your website.
So here's an example. You can go to a product page and you'll see the payment option for PayPal to show up right there.
All right. And that's pretty much it. It's going to show up automatically and, or it's going to show up in the checkout portion of your site so that you have the option to make sure that you can have customers pay and you can also receive now in regards to PayPal, I would highly recommend that you create a business PayPal account and then connect that business PayPal account to your Shopify account.
And then from there, you'll be able to have things run pretty efficiently. All right, this has been Theo from Hopps help, hope this was helpful.
Head over to https://app.hopps.io/session/create for more questions, if you'd like to speak to an expert directly. All right. Hope this helps.
Thanks.

How Do I Make The Banner Full Width For Dekstop And Mobile In The Supply Theme?

Hey there, welcome to Hopps help where we try to answer commonly asked questions in under two minutes. The question we're going to answer today is how do I make the banner full with, for desktop and mobile in the supply thing?
So the universal width is 10 24 by 10 24 for mobile and desktop for the supply feed. It will automatically resize itself depending upon its mobile and desktop.
You can also view it by going to the top right here. When you're editing your theme, click on the little computer and click on mobile to make sure that it fits properly.
Now, how do you resize your banner to 10 24 by 10 24? You can use a program called Canva. Canva allows you to resize to any custom size that you would like.
So go ahead and make a Canva account. Go to the big purple button that says crib design, but in 10 24, by 10 24, and click on create a new design.
It's going to go ahead and load a blank at 10 24 by 10 24 sizes and just create your banner within this box.
Once you do that, you'll go ahead and upload that box to your Shopify store and it will go ahead and resize itself appropriately.
So I hope that helped if you need any additional help with Shopify, just make sure to hop on https://app.hopps.io/session/create to work with a one-on-one expert today.

How Do I Edit Or Customize The Message In The "View Your Order" Page?

Hi there. Welcome to Hopps help. We're trying to answer commonly asked questions in two minutes. The question we're answering today is how do I edit or customize the message on the view order page?
Okay. So, this is pretty easy, but it's a little tucked away. We're going to want to go to online store themes, which will be automatically selected.
And we're going to want to select the theme that we want to change the message on the few, your order page.
So that's likely going to be your live theme, the one that's actually on your website right now, and then we're going to want to click actions and then edit languages.
Yeah. And this is going to allow us this page is going to allow us to edit the language of a lot of different stuff on our website.
If we go all the way to the right, we can find checkout and system <inaudible> And there was a lot on this page, but if we go about halfway down or a little bit halfway past, halfway down, we're going to find checkout.
Thank you. And now these are all and all the default texts that Shopify gives us on our thank you page.
And we can edit any single one of these. So, for example, if we want to change the return to store link label from continuing shopping, which is the default label in gray, we can just make it go back to a store.
Now, when we hit save, it's going to copy that when we hit save, that will be live on our thank you page.
And to remove that, we're just going to go back there. I'm just going to do a control F to get me back to this tax, and then I'm going to delete it.
And our default text is back again. And if we just hit save one more time at the top of the page, it'll all go back to how it was before.

How Do I Change The Default Search Box Language?

Hi there. Welcome to Hopps help where we try to answer commonly asked questions in two minutes. The question we're answering today is how do I change the default search box language?
So, if we don't like the language, we have up here you know, where it says search all products, maybe do we want it to say search our amazing products?
It's a pretty easy fix. Let's go into our Shopify backend and go into an online store and then themes. Okay, that'll come up automatically.
Then we're going to want to go to our live theme or whatever theme you want to change and go to actions, edit languages.
Okay. And because there's so much on this page, what I'm going to do is just search for this text. Okay.
Search all products. Okay. And here we have our placeholder text for the layout search bar, and then let's make this say search our amazing products and let's do an exclamation point.
Okay. Let's save now. Let's refresh our store and boom. That placeholder text has been changed. Okay. And if there's anything else on the site, any of this other language, and other search boxes, just type it in here, whatever it says, and it should pop up and you should be able to edit it.

How Do I Add Banner, Collection, And Video To The Page ?

Hi, this is Theo from Hopps help and today we're going to be talking about how to add a video to your page in Shopify.
So, there's a couple of different ways to do this, and you're going to want to have to do it on a specific page option.
So, let's talk about a YouTube video. For example, I'm going to grab this, this video right here, and we're just going to go to like a product page.
As an example, you can also do this on an actual, just page as well. So, we're going to go here and here's, here's a product page and what you're gonna want to do is in this product page, make a space.
And once you have a space open, go to insert video link, and what you're going to want to do, grab the video that you're looking to insert.
Okay. And just click share, click embed, and then click on the code there. And it will allow you to embed that code right into that embedded space in Shopify.
And then you'll have the option for that particular video to show up on your pages. And it's the same, same methodology for like an actual like a page.
If you were to just do that for your particular, like, let's say you had an about us page, right? You want it to do the same thing?
Well, we could add that right in there. Okay. So same, the same situation, make space, select the insert. There was an insert, and then you could put that code right in there.
Okay. And then once you've done that, you can also do several things, like make a collection. So, for example, if you want it to have several different products placed inside of one collection, for example, here are growlers, right?
Here are several products that are labeled as growlers on the website. What you're going to want to do is when you upload the products, you're going to want to make that product, that product, a product type.
So, you'll label it. So, in this case, I've labeled it growlers. Now that I've done that I'll simply go to collections and then create a collection, I'm going to name it growlers, and then I'm going to make sure that it is a product type.
And then put that name again right there, growlers, and then click Save. Okay. So now that, that is there, you're going to want to make sure that all of those shows up in your menu options, right.
Kind of like your banner, so to speak. So, once you're here, you can simply go to the online store and then go to navigation.
And then once you're in navigation, let's go to the main menu. And under any of these, you can, you can just create what you would like.
So, let's just say products, Asheville, sorry, let me, let me just, yeah, I'll actually take it back. Yeah. Let's do a few products and I'm just going to just have one that says all products.
Okay. And now I'm going to make another one that says growlers, and this is all based on our collections that were made.
All right. Collections, growlers. And then we can just simply add that underneath. Okay. So now what we've done is we've had, we've created a situation where we have a video on our pages and you'll be able to create your options for your collections.
Have that be shown as a menu up top. And then when people click on that, they can go to a product, and then that product might have a video, right?
So, it's all one big machine, so to speak. So that's, how you can do that. Hope this was helpful.
This has been felt by Hopps.

How Do I Know Where The Traffic To My Store Came From?

Hi, this is Theo from Hopps help where we try to answer your questions in two to three minutes. Today's question is about how you can view where the traffic came from on your site?
I'm going to talk about this in two parts live view versus nonlive view. Okay. So first off, let's talk about live view quick.
So as you can see right now, this is a live view of one of my sites. And you can see that there's someone in Texas right now on the site.
Okay, cool. That's really great. So you can go to the analytics portion of Shopify, go to live view, excuse me.
And you can actually see what people are doing on your site when traffic comes through. However, this system is good, but it's a little, it's little lagged I like to use it sometimes if I want to just kind of see what's really happening on my site as I like to go to the chat widget called to talk to, so I have a chat widget that I use on all of my websites.
It's a free chat widget. It's called talk to it's a great app. And you can see here, here's that person right now.
Is it that much? It looks like they're not on the site anymore. So this is actually a perfect example. What I meant by it by a Shopify system, being a little lag, you can see here that the green.is still there.
However, when I go to talk to it looks like there's nobody here any more. And the reason for that is because talk to us a little bit faster to pick up who is on the site.
And when, so to give you a better example, if I head over to another browser and go to that exact store right now, talk to, who's going to pick it up immediately.
So let's see here. So come to Refresh the page a little bit. There it is. So, there's me looking at my own site even says where I am, which is St.
Paul, Minnesota. And you'll see that that particular browser has been at that site three times. And it's a really fast, easy way to kind of view what's happening on your site live.
All right. So another way to view how where people have come from, if you go to the analytics page and then go to dashboards on in Shopify, you'll be able to mix and match timelines and different, different time periods on your site to view not only who's visited your site when they visited and where they visited, but also different numbers within your site as well.
So I'm gonna show you here where you can go. Let's see, once this gift caught up here, here we go.
Shit lock-in okay. So now that we're here and I'm on my analytics dashboard, we can go to one of these cards down here and we can see where some of the traffic's coming from.
So I have well over 7,500 people coming from the United States to this particular website. And you can see some other, other towns as well.
You can also click the view more in-depth report to look at that a little bit, little bit deeper understanding as to what's happening with your site.
And that works well, another great thing you can do is you can also go to, let's say have you go over to orders and enter orders?
You can also see where an order came from. So like the type of conversion traffic that happened on that particular site too.
So to give you an example, I'll go to this order right here, and you'll see, on the bottom right-hand side, this item was found on duckduckgo.com.
So that is a, one of the search engines that are out there. So you can also, you know, I get a lot of orders from Google it.
If you look at the conversion summary, it will tell you where that order came from. All right, this has been Theo from Hopps help.
I hope this was helpful. Please head over to https://app.hopps.io/session/create. If you have any questions and look for an expert and they'll be able to help you out, I hope this was helpful.
Thanks.

How Do I Add A Read More Option In The Product Description?

Hi, this is Theo from Hopps help, and we're going to talk about adding a read more section, on a product page in Shopify.
This is really actually pretty simple. You're going to have to, if it's in the product description, you're going to have to make that option a hyperlink.
Okay. So, I have a kind of example on this particular website here, you can see here how we have this exclusive discount option page, and then you have a learn more button that learns more button was something that I then takes you to this page in particular.
And that is kind of an example of doing a kind of a different part of the website. So, what I'm going to do is I'm going to hyperlink this page inside of a product description.
So, we're going to go to this product description, and you want it to basically have a read more in the product description.
So, when you can do edit that product description, Plus the word, read more there, and we can fold that we can do a whole bunch of stuff with it.
And see here, I'll take this page. No, it's bolded. So, and we're going to click save. And now we're just going to go to the page itself and wonder if it's going to actually take, let's see here, what it does.
And so what's going to happen is people will be able to filter it is clicked the read more, and it'll take them to said page doing a hyperlink is probably the best way to do something like this in the product page specifically.
Now you can dress it up how you'd like bold it, underline it, not underline it. It really depends on the theme.
You might even be able to put a box around it, to kind of look, make it, look like a button, but as well, but you're going to have to hyperlink part of your website or to wherever you want to read more to point to for that to work in the product description.
And there you go. Thanks.