Hi there. Welcome to the Hopps help where we try to answer commonly asked questions and under two minutes, the question going to answer today is how do I correctly synchronize and analyze statistics from my Facebook ads manager and my Shopify application?
So today I'm going to show you the two most important tabs when it comes to analyzing our statistics for both and making sure they're synchronized, keep in mind that there is a 24 hour wait period between the two dashboards.
Okay. So it's not going to be exactly correct. Until you wait about a day. So once the day is over, then I would go back a day and check, but make sure it is a full 24 hours.
Now the first tab you're going to want to go into is your dashboard on Shopify. So go ahead and log into your Shopify store, go to analytics and go to dashboards.
And here you'll be able to see the overview of your dashboard for any given time period, right? Usually, it starts with today.
However, you can change today and do any time range that you would like. So go here and see what the statistics are like go to another tab and you're going to open up something in your business manager for Facebook called events manager.
Now you can access this by going to the settings of your Facebook ads account and going into data sources, okay.
Data sources, pixels, and then open events manager. Now in here, you're going to be able to see all of the events down below for your website, and you'll be able to take the events that are here and match them to the events that are on your overview dashboard.
Okay? So like add the cards you can see here, then you can go to events and say, okay, how many add the cards, how many purchases?
And you'll be able to analyze it from both sides and see if everything is synchronized correctly. So I hope that helped if you need any additional help with Shopify or Facebook ads, just make sure to hop on https://app.hopps.io/session/create to work with a live expert today.