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How Do I Create Custom Roles To Prevent Non-administrators From Deleting Messages?

H

Hopps Team

Hi there. Welcome to Hopps out where we try to answer commonly asked questions in under two minutes. The question we're going to answer today is how do I create custom roles to prevent non-administrators from deleting messages or conversations? So what you can do is you can actually edit and do partial access for pages and people that can manage your pages. So the first thing you're going to want to do, and actually I had the screen up, but there's one thing you're going to want to do before you go to the screen, you're going to want to go to your business settings, go to users and people. Now, when people go ahead and click add, and you're going to want to add the people's email addresses that you want on your account before you can give them any part or any access, you must add them to your account and it's going to automatically do employee access. And there also are some additional roles that you can use as well. If you want people to have any additional roles, once you've added them, then you're going to go to accounts and pages. And then you're going to go into add, Oh, I'm sorry, you're going to go to add people. Now here, you'll be able to give people partial access. So you just click on their name and then you can do partial access or you can do full control. So maybe you just want them to moderate messages and comments. Then you just click that one, or maybe you want them to publish content and create ads, but not to manage messages and competence. So this is going to be the best way to kind of segment your users and the people that work on your account. So I hope that helps if you need any additional help with Facebook ads, just make sure to hop on https://app.hopps.io/session/create to work with a live expert today.

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